]]>https://web.shortcast.club/home/triviumuhttps://storage.googleapis.com/shortcast-avi.appspot.com/photos/YS4eMh5BJIkkbNSY1Bs0.jpeghttps://web.shortcast.club/home/triviumuPodcast for NodeSun, 01 Oct 2023 06:01:33 GMTDr. Ben CrosbyBen Crosby is a professor of rhetoric and a communication skills consultant. He teaches courses in public speaking and presenting, argumentation and debate, technical and professional communication, persuasion and selling, and the history of rhetoric. His work is regularly published in his field’s top academic journals and conferences. He is also the author of Presentations as Performance: A Professional’s Guide to Better Speaking. In his free time, he spends time with his wife, Rebecca, their four kids, and their cat, Arza. He is an avid Utah Jazz fan. <br/>episodicDr. Ben Crosbyrhcrosby@gmail.comNohttps://web.shortcast.club/home/triviumushortcast:voRVZDqkygWSBYMie5BFSun, 01 Oct 2023 06:00:00 GMTDr. Ben CrosbyYou’ve just finished your presentation and now it’s time for the Q&A, but nobody is asking questions! What do you do? TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:06https://web.shortcast.club/home/triviumushortcast:ehDjntdYTMhKiXkuXiHASun, 01 Oct 2023 06:00:00 GMTDr. Ben CrosbyIt’s in your messaging, and the fix is simple. People listen more when you speak less. This works in professional AND in personal settings. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:02:20https://web.shortcast.club/home/triviumushortcast:ulWPJy7S7F2KvrR2rrkHFri, 29 Sep 2023 06:00:00 GMTDr. Ben CrosbyTips to own your Q&A. Be brief! Be honest! Break eye contact. Yep, break that eye contact! TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:06https://web.shortcast.club/home/triviumushortcast:a7evGje2lySQEvf5fJm5Fri, 29 Sep 2023 06:00:00 GMTDr. Ben CrosbyWho doesn’t wish to be a better conversationalist, and in so doing, appear more intelligent? This helps both in professional and personal life. The trick is in asking the right questions. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:02:41https://web.shortcast.club/home/triviumushortcast:Ui44XvkHAbh8mEIGp4SPWed, 27 Sep 2023 06:00:00 GMTDr. Ben CrosbyAppreciating versus evaluating. When done right, your answer will connect with and further engage the audience. So don’t say “great question”, rather, say “thank you for that question because…” TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:00:54https://web.shortcast.club/home/triviumushortcast:UaCm11SKgOSi1do4po8jWed, 27 Sep 2023 06:00:00 GMTDr. Ben Crosby30% of the population don’t suffer from Impostor Syndrome, that means 7 out of 10 do! Are you in that lower percentile group? Great! But not so fast. Beware of the “falsely confident” type, the Dunning-Kruger type. The sweet spot is the “healthy confident” type. Embrace the discomfort of growth and become a learner, a grower, and join the healthy confident club. You are worthy of this! TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:53https://web.shortcast.club/home/triviumushortcast:MBjZRyoJMbPQcAesZGAJTue, 26 Sep 2023 06:00:00 GMTDr. Ben CrosbyStoicism originated in ancient Greece, likely at this very site! Who are the Stoics, what was their philosophy, and how did they get their name? TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:00:58https://web.shortcast.club/home/triviumushortcast:9ccUPdqQtrLMdu4Mg3iCMon, 25 Sep 2023 06:00:00 GMTDr. Ben CrosbyWhen healthy, learn and embrace the symbols and practices that make up the culture of your new company, department, or team. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:28https://web.shortcast.club/home/triviumushortcast:5bU30iHVjEIr0myOronrMon, 25 Sep 2023 06:00:00 GMTDr. Ben Crosby(Step 3 of 6) Restating their question with this simple technique is so critical to owning the Q&A. “I want to make sure I understand your question, what your asking is…” TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:08https://web.shortcast.club/home/triviumushortcast:WnSY6HNoCU7W1vOxNmuiSun, 24 Sep 2023 06:00:00 GMTDr. Ben CrosbyWhen presenting, or leading a meeting, you’d do well to remember that the audience members are your guests - and you are the host. Xenia is the ancient Greek concept of hospitality. It is an institutionalized relationship rooted in generosity, gift exchange, and reciprocity. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:09https://web.shortcast.club/home/triviumushortcast:yQXgAtlCEVVH55G0YRkCSat, 23 Sep 2023 06:00:00 GMTDr. Ben CrosbyThere is an art to inviting questions and an art to listening. Listen thoughtfully and without interruption so that your response is true to the question. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:00:56https://web.shortcast.club/home/triviumushortcast:UBWEkVSpWU8HgejpEu0SSat, 23 Sep 2023 06:00:00 GMTDr. Ben CrosbyIdiot…low IQ or just a reference for someone unwilling to engage, defend, or even change their mind? Don't be an idiot. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:08https://web.shortcast.club/home/triviumushortcast:xbBHjjyCLgfE6GxNWTTYFri, 22 Sep 2023 06:00:00 GMTDr. Ben CrosbySocrates knew that to effectively persuade others, you must first have the courage of your convictions. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:26https://web.shortcast.club/home/triviumushortcast:oU8qIihhBRaQ6tucJoSSThu, 21 Sep 2023 06:00:00 GMTDr. Ben CrosbyBen visits and opines on the birthplace of classical rhetoric, Athens Greece. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:01https://web.shortcast.club/home/triviumushortcast:EtS6cuJba0YdfyZmVWa8Thu, 21 Sep 2023 06:00:00 GMTDr. Ben CrosbyThe presentation is over and now it’s time to invite questions. If you’re using close-ended phrasing, you’ve likely lost all momentum. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:16https://web.shortcast.club/home/triviumushortcast:JcRyOwjsudRoWASC3gLuWed, 20 Sep 2023 06:00:00 GMTDr. Ben CrosbyYour customer service team should be an extension of your sales team. In addition to resolving concerns, train & incentivize them to feature added services in their resolution communications. This team is critical to company success! Increase loyalty, profit, conversion, and reputation. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:42https://web.shortcast.club/home/triviumushortcast:jpfsbExNYWuEX2t1HmouTue, 19 Sep 2023 06:00:00 GMTDr. Ben CrosbyTo persuade their audience, the ancient Greeks taught 3 essential elements known as Phronesis (Wisdom), Arete (virtue) and Eunoia (goodwill). Employing this is easier than you might think and well worth the practice. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:17https://web.shortcast.club/home/triviumushortcast:8iOD1O3JpsMXWqLL4V66Tue, 19 Sep 2023 06:00:00 GMTDr. Ben CrosbyA customer service team is a direct connection between your customers and your company. They must be professional, patient, and have a people-first attitude. This team can increase loyalty, profits, conversion, and image. So ongoing training is a must. Customer Service is THE Most Important Team You Have.No00:01:21https://web.shortcast.club/home/triviumushortcast:xmTpUOFM2Nb5tzZ1w05DMon, 18 Sep 2023 06:00:00 GMTDr. Ben CrosbyAre you an interrupter? Or, are you the one who struggles to enter the conversation? Learn this loophole and ask the “permission-seeking question.” TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:33https://web.shortcast.club/home/triviumushortcast:Mw6OY5UC2S7QIHgjy570Sun, 17 Sep 2023 06:00:00 GMTDr. Ben CrosbySoft skills are the currency of the future workplace. What are they? And how do you strengthen them? TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:00:55https://web.shortcast.club/home/triviumushortcast:76qkiKdK7mQFqg8someWSun, 17 Sep 2023 06:00:00 GMTDr. Ben CrosbyRather than openly stating your opposition, use a persuasive line of questioning the next time you disagree with a colleague. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:22https://web.shortcast.club/home/triviumushortcast:VaDDDbQu2jZDjd4DpFyjSat, 16 Sep 2023 06:00:00 GMTDr. Ben CrosbyWhat is the first thing you do when entering a room filled with people? Check your cell phone to look busy? Not if you want respect. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:39https://web.shortcast.club/home/triviumushortcast:6QgBAl2lCdvW6tXejBDsFri, 15 Sep 2023 06:00:00 GMTDr. Ben CrosbyYou just got a job offer, now it's time for your negotiation prep. Let's ensure a successful outcome. Don’t frame it as an ultimatum. Rather, present this as an opportunity for mutual investment. Your soft skills and communication skills are paramount here. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:35https://web.shortcast.club/home/triviumushortcast:hysT7jJVvgiAy72dvdz2Wed, 13 Sep 2023 06:00:00 GMTDr. Ben CrosbyAre you interviewing for a highly coveted job? You need to be “concrete”. Which is to be memorable. Your answer(s) cannot be ambiguous, they must clearly state a strength and then show the relevant application by sharing an example. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:49https://web.shortcast.club/home/triviumushortcast:JK1d4Tz7fMcPGYT3SaK4Mon, 11 Sep 2023 06:00:00 GMTDr. Ben CrosbyHow to answer the difficult questions. Ex. What are some strengths you would bring to make your experience, and your peer’s experience that much better? You can list some generic adjectives about yourself or you can be memorable, and share a story-example. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:10https://web.shortcast.club/home/triviumushortcast:FOGWU0lSnPmgQWUdk8i5Sat, 09 Sep 2023 06:00:00 GMTDr. Ben CrosbyHow to get hired without saying a word…well almost. Do not underestimate the power of your non-verbal communication. It can make or break the job opportunity. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:11https://web.shortcast.club/home/triviumushortcast:JOLPfYsvfSRnu59eJzAsThu, 07 Sep 2023 06:00:00 GMTDr. Ben CrosbyHard Skills rot and Soft Skills age, ever heard this? Your technical skills often become obsolete while your soft skills are transferable across time and space. You really must invest in your professional development because there is a tangible ROI. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:21https://web.shortcast.club/home/triviumushortcast:zUhUmGCpOFHanL0KmINgTue, 05 Sep 2023 06:00:00 GMTDr. Ben CrosbyIs job loss predictable? Yes! So are you safe? Or is your name being discussed in those closed-door HR meetings? Time to get recession-proof.TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:27https://web.shortcast.club/home/triviumushortcast:47DMjnSIT2MPdyBAaGLPSun, 03 Sep 2023 06:00:00 GMTDr. Ben CrosbyDon’t you love it when others try to 1-up your story? Of course not! So don’t be guilty of the same. Rather, use the communication tactics of restating & rephrasing to show engagement & empathy. This is active listening. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:20https://web.shortcast.club/home/triviumushortcast:TN3q5DLE5jrsID6qxA4pFri, 01 Sep 2023 06:00:00 GMTDr. Ben CrosbyCan you actively listen and talk at the same time? Yes! It’s an easy skill to master. And as a result, you’ll be the preferred conversationalist in your peer group. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:14https://web.shortcast.club/home/triviumushortcast:VMK7LH5aJl0P65VwpgTEWed, 30 Aug 2023 06:00:00 GMTDr. Ben CrosbyThe art of listening….by looking at their Feet? The direction their toes are pointed frequently indicates their level of engagement. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:06https://web.shortcast.club/home/triviumushortcast:KAreCGEWAU3tEDVvE2NyMon, 28 Aug 2023 06:00:00 GMTDr. Ben CrosbyActive listening means SHOWING the other person you are engaged in the discussion. So beware of your body language. Are your arms folded? Are your hands visible? TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:14https://web.shortcast.club/home/triviumushortcast:ZieGW0Tm3mMQeZIZiAl1Thu, 24 Aug 2023 06:00:00 GMTDr. Ben CrosbyTime to close out the job interview and get that offer letter. What questions do you have for the interviewer? Being prepared with these 4 questions can ensure you get the callback. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:20https://web.shortcast.club/home/triviumushortcast:9wZRh333ZKwrNf1WhN6OTue, 22 Aug 2023 06:00:00 GMTDr. Ben CrosbyDo your nerves prevent you from presenting your ideas in meetings? This happens frequently in remote settings like Zoom, Microsoft Teams, and webinars too. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:06https://web.shortcast.club/home/triviumushortcast:ZbUUXuTz0XWA0UmxayY8Sun, 20 Aug 2023 06:00:00 GMTDr. Ben CrosbyTips for being remembered in a job interview. When you step into the interview, the first thing the interviewer will do is make a judgment. Lean into this! Visit us at TriviumU.com. No00:01:16https://web.shortcast.club/home/triviumushortcast:3WMUMtd8o0RW8nLSc49gFri, 18 Aug 2023 06:00:00 GMTDr. Ben CrosbyContinuing with our job interview series. Don’t be timid and say "Any more questions?" Visit us at TriviumU.com. No00:00:50https://web.shortcast.club/home/triviumushortcast:GNq6pmu3eeNZ19ShtjCXWed, 16 Aug 2023 06:00:00 GMTDr. Ben CrosbyContinuing with our job interview series. Set yourself up for the power move. Visit us at TriviumU.com. No00:01:10https://web.shortcast.club/home/triviumushortcast:ChP2oy5S79k662UA04mYMon, 14 Aug 2023 06:00:00 GMTDr. Ben CrosbyTips to be remembered in a job interview. Visit us at TriviumU.com. No00:01:27https://web.shortcast.club/home/triviumushortcast:C4g1WTfCEFQGlU8RtNeASat, 12 Aug 2023 06:00:00 GMTDr. Ben CrosbyTips to be remembered in a job interview. Visit us at TriviumU.com. No00:01:24https://web.shortcast.club/home/triviumushortcast:s7nkRv4ZGPWFkM6q6yDWThu, 10 Aug 2023 06:00:00 GMTDr. Ben CrosbyThe best advice I’ve ever received on using humor in the workplace. Don’t tell jokes. Visit us at TriviumU.com. No00:01:18https://web.shortcast.club/home/triviumushortcast:804rkmoDhcBAh3SiNErzTue, 08 Aug 2023 06:00:00 GMTDr. Ben CrosbyYou’ve earned it, now successfully negotiate it. Visit us at TriviumU.com.No00:01:23https://web.shortcast.club/home/triviumushortcast:gWkorUYAIZPFgt6sdCgPSun, 06 Aug 2023 06:00:00 GMTDr. Ben CrosbyYou owe it to yourself to level up by developing your soft skills. The ROI is tangible for those who can effectively communicate. Visit us at TriviumU.com. No00:01:09https://web.shortcast.club/home/triviumushortcast:syeyO3HTFMJSKXSiovg3Fri, 04 Aug 2023 06:00:00 GMTDr. Ben CrosbyDon’t ramble. Sequence your response. And watch the “ands”. Visit us at TriviumU.com. No00:01:11https://web.shortcast.club/home/triviumushortcast:zuyUEqJQDEHDo0OAzk6mWed, 02 Aug 2023 06:00:00 GMTDr. Ben CrosbyTake notes during crucial conversations, it signals all the right things. Visit us at TriviumU.com. No00:01:16https://web.shortcast.club/home/triviumushortcast:ZYKpx2V3Wl2eyzXQvgCBMon, 31 Jul 2023 06:00:00 GMTDr. Ben CrosbyCare about the comfort of your audience, not about your own comfort. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com. No00:00:59https://web.shortcast.club/home/triviumushortcast:ksSM8Xo6OylgIf9Myk0NSat, 29 Jul 2023 06:00:00 GMTDr. Ben CrosbyTriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:26https://web.shortcast.club/home/triviumushortcast:8zpRjhCty2c0EAwhbZ6TThu, 27 Jul 2023 06:00:00 GMTDr. Ben CrosbyA LinkedIn survey says communication skills for the win! Harvard, Stanford, and Carnegie boldly state that 85% of your advancement opportunity is tied to this soft skill. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:07https://web.shortcast.club/home/triviumushortcast:ZwU4SB4eTOoGPJUD8aH9Tue, 25 Jul 2023 06:00:00 GMTDr. Ben CrosbyHere is what’s wrong with public speaking classes these days. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:18https://web.shortcast.club/home/triviumushortcast:ff57TN1kLQkV91pzdXiYSun, 23 Jul 2023 06:00:00 GMTDr. Ben CrosbyDoes that answer your question? Stop doing this! You must clarify the question before answering. Then, be direct. Be succinct. Be focused. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:12https://web.shortcast.club/home/triviumushortcast:MvXn02jbkV97aYTKEGMTFri, 21 Jul 2023 06:00:00 GMTDr. Ben CrosbyGet your audience involved in your presentation, try a Q&A, get those hands up, and provide refreshments! When you incorporate the senses, learning skyrockets. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:00https://web.shortcast.club/home/triviumushortcast:Lzndb4M4gb7r8o2vHH1qWed, 19 Jul 2023 06:00:00 GMTDr. Ben CrosbyFormal or not, when presenting, divide your message into logical parts. Structure it for context as this creates trust / ETHOS. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:14https://web.shortcast.club/home/triviumushortcast:zSSX8Npq32ZVijUi6NluMon, 17 Jul 2023 06:00:00 GMTDr. Ben CrosbyMastering communication is a worthwhile lifelong challenge. Learn the 5 cannons of rhetoric, as established by the ancient Greeks. Invention, arrangement, style, memory, delivery, and practice. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:11https://web.shortcast.club/home/triviumushortcast:ZGunMcAxiX5SPApQ8sBzSat, 15 Jul 2023 06:00:00 GMTDr. Ben CrosbyRemember, your presentation should be a conversation with the audience. Memorize only key parts. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:05https://web.shortcast.club/home/triviumushortcast:LkoSzlT6iJHqfiRPeiYpThu, 13 Jul 2023 06:00:00 GMTDr. Ben CrosbyHow to dress in a presentation situation? Easy, dress the way your audience would expect. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:01https://web.shortcast.club/home/triviumushortcast:PIZeJQbx9SKs6Cs104EaTue, 11 Jul 2023 06:00:00 GMTDr. Ben CrosbyHow to improve your vocal articulation to project confidence. Check out these 3 easy communication hacks. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:07https://web.shortcast.club/home/triviumushortcast:XRpQlhklwcyRSAoy8LcZSun, 09 Jul 2023 06:00:00 GMTDr. Ben CrosbyWhat do you do with your hands when presenting? How should you stand? Project confidence by practicing these tips. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:01https://web.shortcast.club/home/triviumushortcast:Da0I2UKjicsvKYPTtEPlFri, 07 Jul 2023 06:00:00 GMTDr. Ben CrosbyIt’s “closing argument” time, so what’s the pathos appeal here? Use a story, it’s my favorite strategy. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:40https://web.shortcast.club/home/triviumushortcast:sJIVRdZXFFAUBgpI2c9nWed, 05 Jul 2023 06:00:00 GMTDr. Ben Crosby2 simple things to do to establish your logos strategy well. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:38https://web.shortcast.club/home/triviumushortcast:zzk51MyeOk88JuKPmKwzMon, 03 Jul 2023 06:00:00 GMTDr. Ben Crosby3 things to do to establish your ethos well. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:36https://web.shortcast.club/home/triviumushortcast:POEAwCua3B64RECu7MoKSat, 01 Jul 2023 06:00:00 GMTDr. Ben CrosbyThe 3 rhetorical appeals: Ethos, Logos, & Pathos. Learn the art of persuasion! Build consensus! The Three Appeals are Ethos, Logos, & Pathos, in that order. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:44https://web.shortcast.club/home/triviumushortcast:9JhReqp7ZYu0TGFSZqg6Thu, 29 Jun 2023 06:00:00 GMTDr. Ben CrosbyThe Three Appeals (Ethos, Logos, & Pathos), in that order. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:02https://web.shortcast.club/home/triviumushortcast:8W8C2kyzD01PimV5PggrTue, 27 Jun 2023 06:00:00 GMTDr. Ben CrosbyTo win that argument, you must learn and employ these terms. TriviumU: TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:54https://web.shortcast.club/home/triviumushortcast:Nl15k7D26do2Rr5u4TeNSun, 25 Jun 2023 06:00:00 GMTDr. Ben CrosbyTo win that argument, you must learn and employ these terms. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:40https://web.shortcast.club/home/triviumushortcast:9cS4Mzmj5kRZZ1GYKSDwFri, 23 Jun 2023 06:00:00 GMTDr. Ben CrosbyTo win that argument, you must learn and employ these terms. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:48https://web.shortcast.club/home/triviumushortcast:yItjCC0Z7Pz1y1xB2LnYWed, 21 Jun 2023 06:00:00 GMTDr. Ben CrosbyTo win that argument, you must learn and employ these terms. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:40https://web.shortcast.club/home/triviumushortcast:CzG4zCPV9x96eVn4W9bJMon, 19 Jun 2023 06:00:00 GMTDr. Ben CrosbyClaim + evidence + reasoning = sound winning argument. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:14https://web.shortcast.club/home/triviumushortcast:EEzXBmEYcMbSyUpZcorQSat, 17 Jun 2023 06:00:00 GMTDr. Ben CrosbyWhen presenting, what are you supposed to do when the fight or flight response kicks in? Your mouth goes dry, your hands shake, and your eyes begin to dart. You can stop this. Try this simple hack. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:13https://web.shortcast.club/home/triviumushortcast:U7K790luWg2sqn6cRgfDThu, 15 Jun 2023 06:00:00 GMTDr. Ben CrosbyLights, camera, zoom. Here is Ben with some tips, but plan to visit the TriviumU blog for 6 ways to use good visual communication in video conferencing. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.CommunicatorsYes00:01:21https://web.shortcast.club/home/triviumushortcast:UsWTOO1tm6OW8D6p8YC1Tue, 13 Jun 2023 06:00:00 GMTDr. Ben CrosbyMany people still do not fully understand the benefits of storytelling, let alone how to tell a good story. Told well, stories build emotional connection and trust, make you better at speech delivery, and dramatically increase persuasion. Here is Dr. Ben Crosby with 6 simple steps to telling a good story. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:00https://web.shortcast.club/home/triviumushortcast:POhUJ7xlqXhm8OplLSCZSun, 11 Jun 2023 06:00:00 GMTDr. Ben CrosbyThere is a persuasive organizational structure that is almost spellbinding in its effects because it engages the audience’s psychological needs. It’s called problem-cause-solution, and it’s easy to master. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:10https://web.shortcast.club/home/triviumushortcast:j5mgMIBZu0oaFMB2NFnLSat, 10 Jun 2023 06:00:00 GMTDr. Ben CrosbyIt happens, all the time. You disagree with a colleague. Rather than openly stating your opposition, use a persuasive line of questioning the next time you seek to change minds and build consensus. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:22https://web.shortcast.club/home/triviumushortcast:fYuxCdVO4aaHTE2ILD4jFri, 09 Jun 2023 06:00:00 GMTDr. Ben CrosbyIt's networking time, so what is the first thing you do when entering that room filled with people? Check your cell phone to look busy? This certainly won't earn you respect, just wallflower status. Give these tips a try at your next meeting or event. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:39https://web.shortcast.club/home/triviumushortcast:aajTPOBlXTAfOCtCO1MsFri, 09 Jun 2023 06:00:00 GMTDr. Ben CrosbyPerhaps no other communication skill is as consistently mistaught as eye contact. And yet, this seemingly minor skill has major benefits. It improves all other communication skill areas, including vocal delivery. And it causes persuasion to skyrocket. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:14https://web.shortcast.club/home/triviumushortcast:X3Fu3LqQlZIZwzLwz0xOThu, 08 Jun 2023 06:00:00 GMTDr. Ben CrosbyWho doesn’t wish to be a better conversationalist, and in so doing, appear more intelligent? This helps both in professional and personal life. The trick is in asking the right questions, here's how. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:41https://web.shortcast.club/home/triviumushortcast:Ij0x6u8dWc528sU5m9yMThu, 08 Jun 2023 06:00:00 GMTDr. Ben CrosbyDoes the thought of public speaking terrify you? The greatest orator in world history began as a failure. Here’s how he changed. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:14https://web.shortcast.club/home/triviumushortcast:u0x7FKhGBTBFOXhxNcfxWed, 07 Jun 2023 06:00:00 GMTDr. Ben CrosbyIt’s time for your presentation: Here are three methods for projecting comfort and confidence with your body, starting with your feet and moving up to your hands. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:21https://web.shortcast.club/home/triviumushortcast:fdnANfGuG1XqFVhDIObJWed, 07 Jun 2023 06:00:00 GMTDr. Ben CrosbyAre you a young exec seeking to be heard in meetings? It’s in your messaging, and the fix is simple. People listen more when you speak less. This works in professional AND in personal settings. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:16https://web.shortcast.club/home/triviumushortcast:osptSATL0VqO1tcyxDlVTue, 06 Jun 2023 06:00:00 GMTDr. Ben CrosbyCrucial conversations are needed daily, both professionally, among family and in social settings. If done correctly, it can be extremely rewarding. Here is how to do it. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:18https://web.shortcast.club/home/triviumushortcast:bIzhEYeu17Y7SD4x0j5yMon, 05 Jun 2023 06:00:00 GMTDr. Ben CrosbyInterviewers love this part of the interview so now is your time to lock that job down. Do research on the company’s products, vision, culture, and industry. Will they support your professional development? TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:24https://web.shortcast.club/home/triviumushortcast:729hzfuBcoN1GtDaniMASun, 04 Jun 2023 06:00:00 GMTDr. Ben CrosbyIf you were a kitchen utensil, which one would you be, and why? Answering the silly curveball question can be easy, and it's your opportunity to show humor, creativity, and to be remembered. Remember to smile. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:02https://web.shortcast.club/home/triviumushortcast:Kkx3iVoHmKZeBoOH0MxWSat, 03 Jun 2023 06:00:00 GMTDr. Ben CrosbyA successful job interview leads to a negotiation and you must be prepared. Do the company and industry research first. Know your value in relation to your prospective counterparts, then effectively communicate it. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:27https://web.shortcast.club/home/triviumushortcast:DBut4OkH4nigVA4W1YUsFri, 02 Jun 2023 06:00:00 GMTDr. Ben CrosbyAnswer this question right and become the “Goldilocks Candidate”. Your aim is to convince them that you are exactly what the company needs. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:01https://web.shortcast.club/home/triviumushortcast:ZnXatZ8jA0qZbOA0wduHThu, 01 Jun 2023 06:00:00 GMTDr. Ben CrosbyWalk into that interview with a refined "personal brand statement". Why? It will boost your own confidence while providing clarity for the interviewer to land that dream job. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:24https://web.shortcast.club/home/triviumushortcast:8zobeszEEFvFGgoJLP6UWed, 31 May 2023 06:00:00 GMTDr. Ben CrosbyYour performance starts and ends two blocks away from the employer’s building. Why? You’re being evaluated by ALL employees who see and interact with you. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:25https://web.shortcast.club/home/triviumushortcast:uSsvhU0rOahzlgXEBLnWTue, 30 May 2023 06:00:00 GMTDr. Ben CrosbyYour greatest weakness? You should hope for this question as it provides a wonderful opportunity to be authentic, vulnerable, and fun. The personality gets to shine. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:03:11https://web.shortcast.club/home/triviumushortcast:k0balw8eAnMZHAjT3g2VMon, 29 May 2023 06:00:00 GMTDr. Ben CrosbyThis is a fantastic opportunity to steer the interview, just prepare ahead of time. Be concise but make sure your answer highlights your qualifications while still giving the interviewer a peek into your personality. Include personal interests, hobbies, and certifications, and show enthusiasm for the opportunity! TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:06https://web.shortcast.club/home/triviumushortcast:KrNrSCMu8kXbKcuK9biDMon, 29 May 2023 06:00:00 GMTDr. Ben CrosbyAre you an interrupter? Or, are you the one who struggles to enter the conversation? Learn this loophole and ask the “permission-seeking question.” TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.No00:01:33https://web.shortcast.club/home/triviumushortcast:Mbe16MeNdJ9MJAzHY83PSun, 28 May 2023 06:00:00 GMTDr. Ben CrosbyWe do an okay job preparing our recent college grads with the needed hard skills (technical skills) to enter the workforce. But the soft skills are lacking according to payscale.com. It’s time to invest in employee training. Invest in yourself and set yourself apart from the competition! TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:00https://web.shortcast.club/home/triviumushortcast:Be6Jy5fZs7TseXYAeyxXSat, 27 May 2023 06:00:00 GMTDr. Ben CrosbyYou’ve just finished your presentation and now it’s time for the Q&A, but nobody is asking questions! What do you do? TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:02https://web.shortcast.club/home/triviumushortcast:kFDeo3fECpiZLzYWK6hhFri, 26 May 2023 06:00:00 GMTDr. Ben CrosbyTips to own your Q&A. Be brief! Be honest! Break eye contact. Yep, break that eye contact! TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:06https://web.shortcast.club/home/triviumushortcast:qInGPt1fJhjSMZ3wDjxcThu, 25 May 2023 06:00:00 GMTDr. Ben CrosbyAppreciating versus evaluating. When done right, your answer will connect with and further engage the audience. So don’t say “great question”, rather, say “thank you for that question because…” TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:50https://web.shortcast.club/home/triviumushortcast:Gm0xCQ5U9m1JuAEXMIQsWed, 24 May 2023 06:00:00 GMTDr. Ben CrosbyRestating their question with this simple technique is so critical to owning the Q&A. “I want to make sure I understand your question, what your asking is…” TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:01:03https://web.shortcast.club/home/triviumushortcast:7iJtlxLNLwtGuhYnui25Tue, 23 May 2023 06:00:00 GMTDr. Ben CrosbyHow will artificial intelligence, such as chatgpt, affect your job security? Which skills will be even more valuable in this growing age of AI? TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:02:13https://web.shortcast.club/home/triviumushortcast:h7RhIomueEAfw7NGH1HnMon, 22 May 2023 06:00:00 GMTDr. Ben CrosbyThere is an art to inviting questions and an art to listening. Listen thoughtfully and without interruption so that your response is true to the question. TriviumU: Timeless Training for Professional Communicators. Visit us at TriviumU.com.Yes00:00:56